Applicable to the cloud version of Elements Checklist
All the content handled by our applications is stored directly into Atlassian OnDemand.
For license validation, we only store client information provided and generated by Atlassian for that purpose.
PEOPLE AND ACCESS
Our application has limited access to customer data and such access is programmatically negotiated during the add-on installation, following Atlassian Connect protocols, including public/private key based authentication. The applications only access the information required for providing our services and only data generated by our applications may be temporary retained by our applications for caching and synchronisation purposes only.
Our application is designed to allow application data to be accessible only with appropriate credentials, such that one customer cannot access another customer’s data.
Our support team has access to our application and may access customer data only for purposes of application health monitoring and performing system or application maintenance, and upon customer request via our support system.
To host this application, Elements uses Amazon, a leading cloud platform as a service provider.