Migrating from Server / Data Center
At Elements, we're fully committed to making your path from Server / Data Center to Cloud as seamless as possible.
We're working hard to ensure that in the coming months the value you can get from the Cloud version of Elements Copy & Sync matches and even exceeds the one you currently get with our Server / Data Center app. While this is our goal, we know that today there's a gap in functionality between our Server / Data Center product and our Cloud app.
Most of the key functionalities of the Server / Data Center app will be implemented, however, due to functional differences between the Cloud and Server platforms, we are not able to deliver 1:1 feature parity between the environments.
Rest assured, the Elements team is working hard to ensure our Elements Copy & Sync Server users find similar functionality in Cloud and enjoy an excellent experience with our Cloud app.
Migration path
Steps to follow to migrate from Jira Server or Data Center to Jira Cloud:
- Verify that all the needed features exist on Jira Cloud (see the tables below)
- Install Elements Copy & Sync on your Jira Cloud instance
- Manually create the recipes
If you have any doubt or question contact our support team. We'll assist you in your migration.
Attaching your Support dump file to your request will reduce the support time.
Features comparison with Jira Server / Data Center
This section lists the implementation status of Elements Copy & Sync main features in Jira Cloud.
Copy
| Feature | Implementation status | Comment |
|---|---|---|
| Copy issues manually from issue view |  Available | |
| Copy issue during post-function | Available | |
| Copy Jira native fields | Available | |
| Copy custom fields | Available | Check the list of supported Custom Fields. |
| Copy comments | Available | |
| Copy attachments | Available | |
| Copy to remote Jira instances |  Unavailable | |
| Automatic linking | Available | |
| Copy linked issues | Available | |
| Copy external links | Available | |
| Copy subtasks | Available | |
| Create multiple issues at once | Available | |
| Copy to Confluence | Available | This feature is available on Cloud as a stand-alone app: Elements Publish |
| Copy restricted to specific users | Available |
Synchronization
| Feature | Implementation status | Comment |
|---|---|---|
| Synchronization of fields updates | Available | |
| Synchronization of new comments | Available | |
| Synchronization of comments edits | Available | |
| Synchronization of comments deletions | Available | |
| Synchronization of new attachments | Available | |
| Synchronization of attachments deletions | Available | |
| Synchronize issues created by Copy & Sync | Available | |
| Synchronize issues created manually | Available |
Other features
| Feature | Implementation status | Comment |
|---|---|---|
| Map fields to other fields | Available | |
| Set static default values to fields | Available | |
| Advanced values in Fields Mapping | Available | |
| Data Panels | Available | This feature is available on Cloud as a stand-alone app: Elements Overview (see our dedicated migration path) |
More resources to help you plan your migration
Atlassian has published a dedicated Migration Resource Center with step-by-step guides, free tools, and dedicated support to assist you on your journey to Cloud.
Have specific questions about our app? Please reach out to our support team - they're here to help and advise.