What are audit logs?
In order to offer Jira admins a better view of these automated tasks, the "Audit logs" page of the Copy & Sync administration lists all the issue creations attempted by the add-on during the last 30 days.
Each line in the audit logs table provides information of an issue creation attempt by Copy & Sync. For each attempt, here is what can be found:
|Date||The date and time of the issue creation attempt.|
The result of the issue creation attempt :
INFO means the issue was successfully created
ERROR means an error occurred that prevented the issue creation
|Recipe||The name of the recipe that was used during the issue creation.|
The way the recipe was triggered :
MANUAL means the recipe was triggered manually
POST-FUNCTION means the recipe was triggered during a workflow post-function
|Source||The key of the issue from which the recipe was triggered.|
Either a confirmation message in case of success, or an error message indicating the reason for the error during the post-function. There are two kinds of errors : problems in the recipe configuration, or Jira configuration errors (which are marked with a JIRA RESPONSE tag).
The possible configuration errors returned during a workflow post-function are:
|Recipe ignored : source conditions are not satisfied||Your recipe specifies a "Project", an "Issue Type", a "Status", or a JQL filter in its "Source" tab, which are not the same as the ones of the source issue during the workflow transition where the recipe is being called.|
|Missing project in recipe target||Your recipe does not specify any "Project" in its "Target" tab.|
|Missing issue type in recipe target||Your recipe does not specify any "Issue type" in its "Target" tab.|
|Inconsistent issue type in recipe target||In its "Target" tab, your recipe specifies an "Issue type" which is not available in the "Project".|
|Too many issue types in recipe target||Your recipe specifies more than one "Issue type" in its "Target" tab.|
|Too many projects in recipe target||Your recipe specifies more than one "Project" in its "Target" tab.|
Maximum number of recipe execution reached
|A given recipe can only be called a limited number of times per minute, please wait before trying to copy again if this message is displayed.|
|An error returned by Jira. For example, when a mandatory field is missing from the issue you're trying to create.|