What are audit logs?

Elements Copy & Sync lets you automate many tasks linked to issue creation on your Jira Cloud instance, from presetting values in fields to creating issues during workflow post-functions.

In order to offer Jira admins a better view of these automated tasks, the "Audit logs" page of the Copy & Sync administration lists all the issue creations attempted by the add-on during the last 30 days.

Available information

Each line in the audit logs table provides information of an issue creation attempt by Copy & Sync. For each attempt, here is what can be found: 

ColumnDescription
DateThe date and time of the issue creation attempt.
Level

The result of the issue creation attempt : 

INFO means the issue was successfully created

ERROR means an error occurred that prevented the issue creation

RecipeThe name of the recipe that was used during the issue creation.
Trigger

The way the recipe was triggered : 

MANUAL means the recipe was triggered manually

POST-FUNCTION means the recipe was triggered during a workflow post-function

SourceThe key of the issue from which the recipe was triggered.
Information

Either a confirmation message in case of success, or an error message indicating the reason for the error during the post-function. There are two kinds of errors : problems in the recipe configuration, or Jira configuration errors (which are marked with a JIRA RESPONSE tag).

Error messages

The possible configuration errors returned during a workflow post-function are: 

MessageExplanation
Recipe ignored : source conditions are not satisfiedYour recipe specifies a "Project", an "Issue Type", a "Status", or a JQL filter in its "Source" tab, which are not the same as the ones of the source issue during the workflow transition where the recipe is being called.
Missing project in recipe targetYour recipe does not specify any "Project" in its "Target" tab.
Missing issue type in recipe targetYour recipe does not specify any "Issue type" in its "Target" tab.
Inconsistent issue type in recipe targetIn its "Target" tab, your recipe specifies an "Issue type" which is not available in the "Project".
Too many issue types in recipe targetYour recipe specifies more than one "Issue type" in its "Target" tab.
Too many projects in recipe targetYour recipe specifies more than one "Project" in its "Target" tab.

Maximum number of recipe execution reached

A given recipe can only be called a limited number of times per minute, please wait before trying to copy again if this message is displayed.

JIRA RESPONSE

An error returned by Jira. For example, when a mandatory field is missing from the issue you're trying to create.