With Elements Copy & Sync Cloud, any Jira user can create a customized copy of an issue in a single click by using a copy recipe.
In this example, we will copy an issue with the key SUP-1.
This guide explains how a Jira user can use a Copy & Sync recipe called "Escalate ticket" to copy SUP-1 into a different project.
1 - As a Jira Cloud user, open issue SUP-1.
2 - Click on the "..." button at the top right of the issue.
3 - In the action menu, select the Copy and Sync option.
4 - In the "Select a copy recipe" window, click on the Escalate ticket recipe and click on the Next button.
5 - In the "Select your target" window, select a Project and an Issue Type. These choices will determine where the copy of you issue will be created, and with which issue type. Then click on the Submit button.
6 - In the native Jira creation dialog, feel free to add or modify any value that you want to set in the copy of your issue, and click on the Create button.
7 - Please wait for the confirmation message before closing the waiting dialog, otherwise your issue will not be created.
A copy of SUP-1 has been created in the selected project with the appropriate issue type.