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Elements Connect helper app

If you look for "Elements Connect" on the Marketplace you will find two Elements Connect app:

  • Elements Connect - external data fields
  • Elements Connect - helper app

You need to first install the core app.

When installed, follow the in-app on-boarding and you will be prompted to install the helper app in the configuration process.

What is the helper app unlocking?

Elements Connect Helper addresses the most popular challenges that have been raised by Connect users in the past. With this app, we can create Connected custom fields that:

  • are available on issues creation screens 

  • are usable in JQL filters, behaving like a genuine select list and on dashboards 

  • are compatible with Automation, workflow conditions and validators 

  • simplify the way you migrate data from on premise to Cloud 


It seems that the helper app can take from 5 minutes to 1 hour to be flagged as installed.
We are closely working with Atlassian to resolve this issue.

During this time, you won't be allowed to create custom fields, but you could create connected items.


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