Jira Software and Work Management

Connected items created by Jira admins are only available for issues which type is associated with.
These associations are configured through Elements Connect Cloud project administration.
Elements Connect for Jira Cloud project administration is available from the project administration menu:

The project administration screen allows you to:

  1. View Connected items associated with any issue type available for the current project
  2. Associate Connected items to an issue type
  3. Dissociate Connected items from an issue type

Selected Connected items

From the Elements Connect Cloud project administration, select an issue type on the left panel by clicking on its name.
Associated Connected items are displayed in the table on the right panel in the Selected Connected items section.

Connected items association

To associate a Connected item to an issue type, first select your issue type on the left panel.
Then, in the dropdown at the top of the right panel, select the Connected item you wish to associate with it, and click on the Add button on the right side.

Once they have been added, Connected items can be reordered by dragging and dropping them inside the table.

25 Connected item / issue type max

It is possible to add up to 25 Connected items to a single issue type.
If you need more, please contact us and tell us why.

Connected items dissociation

To dissociate a Connected item from an issue type, first select your issue type on the left panel.
Then, in the table on the right panel, click on the item's Remove link then confirm your choice by clicking on Yes when asked. The Connected item will disappear from the table.


Cache

AVAILABLE

In order to improve performance, a 5 second non-configurable cache is in place at the project association level. 

All entries evaluated at runtime that are older than 5 seconds are removed from the cache. 

If changes are made to the project association administration page (e.g. connected items are added to a project or removed from it), allow for 5 seconds before they are taken into account at runtime.