Table of contents

The need: reference an issue from a remote Jira instance in a custom field

You may need to reference issues from a remote Jira instance in your local issues. It can be an existing bug, a user story, etc.

Solution: create an issue picker connected to a remote Jira instance

We use Elements Connect to connect your Jira instance to a remote one and populate custom fields with data from this remote instance.

Here, as example, Elements Connect fields are connected to the Atlassian Jira REST API (no authentication is required). A list of all projects and issues are retrieved from this REST API and displayed into custom fields:

See this field in action from our demo portal

Configuration guide: how to create a remote issue picker

Step 1: connect to the datasource

This demo uses a URL datasource configured as follows, to connect to the Jira REST API of Atlassian:

• URL: https://jira.atlassian.com/rest/api/latest
• Authentication: None
• Content-type: JSON

Step 2: create Elements Connect fields

Download the fields configuration: 

• Field 1: Lists all projects in the Jira instance of Atlassian

• Field 2: Displays a list of the existing issues in the selected projects 

Import them in your Elements Connect administration following the step-by-step guide: How to import Elements Connect field configuration files 

  Don't forget to update fields ID to keep the dependency between these fields.

Step 3: add the field to your issue screens

Last step is to add this field to the aimed issue screens. 

>> Learn how to add Elements Connect fields to Jira issue screens