Skip to main content
Skip table of contents

What is a good key in an Elements Connect field?

When setting up a Live field, it's necessary to define a key:

When a value is selected in a Connect field, the key is the only data stored in Jira.

The key ensures that a Connect field is updated in real time. Thus, as soon as a change is made in the datasource, it's immediately reflected in the Connect field.

To work properly, a key must meet the following two requirements:

  • The key must be unique in the result set, otherwise there will be a duplication problem (see Problem of duplicates in the issue view);

  • The key must not be changed (on both the Datasource and Connect field sides), otherwise the link between the Connect field and the datasource will be broken. Thus, the values previously selected in Jira will no longer be updated because their key will no longer be relevant (see Why is my Connect field not live?)

(info) Regarding fields connected to the "Jira issues (JQL)" data source, the key is defined by default and corresponds to the issue ID, so you don't have to configure anything.

JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.