Configuring a data panel makes you design the way the linked issues and confluence pages are displayed on the issue view or in Jira Service desk customer portal.
By configuring a data panel you are able to select the information which will be displayed for each linked issue or Confluence page.
Data panels in Jira issue view
Each Data panel created for Jira issue view is displayed as a single independent panel. You can make some actions for each of linked issue by clicking on the 3 dots button at the right of the line :
- Edit the linked issue
- Transition the issue in a specific status
- Delete the link with current issue
Data panels in Jira Service Desk customer portal
Configuring data panel on the JSD view could be a good way to show the progress of the related tasks to your customer. When data panel is displayed in a JSD view, we will not propose actions for each of the linked issue.
Displaying data panels in Jira Service Desk customer portal is compatible from JSD version 3.2.x