Mapping behavior


JIRA Mapping

JIRA Core

Text field single line

TargetValue copiedExample sourceExample target
Text field single lineEntire textOneOne
SummaryEntire textOneOne
Text field multi linesEntire textOneOne

Text field multi lines wiki markup
Description

Entire textOneOne

"Customer Request Type" field

Customer request type, if the text is the name of a valid Request Type for the target issue type.Get IT help"Get IT help" request type

Text field multi lines

TargetValue copiedExample sourceExample target
Text field single line

Entire text

  • on the same line without separator

One
Two
Three

OneTwoThree
Summary

Entire text

  • lines of the source field separated by two spaces

One
Two
Three

One Two Three
Text field multi lines

Entire text

  • line breaks are preserved

One
Two
Three

One
Two
Three

Text field multi lines wiki markup
Description

Entire textOneOne

Text field multi lines wiki markup & Description

TargetValue copiedExample sourceExample target
Text field single line

Entire text

  • on the same line without separator
  • with raw wikimarkup

Bold
Italic

*Bold*_Italic_ +Underline+
Summary

Entire text

  • lines of the source field separated by two spaces
  • with raw wikimarkup

Bold
Italic

*Bold* _Italic_ +Underline+
Text field multi line

Entire text

  • line breaks are preserved
  • with raw wikimarkup

Bold
Italic
Underline

*Bold*
_Italic_
+Underline+

Text field multi lines wiki markup
Description

Entire text

  • line breaks are preserved
  • wikimarkup is preserved

Bold
Italic
Underline

Bold
Italic
Underline

JIRA Service Management

Request participants

TargetValue copied
Text fieldUsername of the first participant
User field (single)First request participant
User field (multiple)All the request participants

Approvers

TargetValue copied
Text fieldUsername of the first participant
User field (single)First request participant
User field (multiple)All the request participants

Customer request type

TargetValue copied
Text fieldCustomer request type name
Customer request type fieldCustomer request type, if valid for the target issue type.
If not, 'No match' will be visible in the target issue.

Organizations

TargetValue copied
Text field (single)

Organization name.

If source contains multi-organizations - their names will be separated with commas.

Text field (multi)

Organization name.

If source contains multi-organizations - their names will be separated with line breaks.

OrganizationOrganization(s) :name and logo
Jira select list (single)Organization name


Elements Connect

This version is not compliant with Elements Connect 5.13.x and lower. Please refer to compatibility matrix here


When set as source field in a Field to field mapping, Elements Connect fields are evaluated to their display value.
If you want to copy the key of a Elements Connect field, you can use the advanced field mapping with this syntax: $exocetResolver.getValue($issue, "customfield_XXXXX")

You can see issue and current velocity variable page to have more explanation on the exocetResolver function.

Standard single value

TargetValue copiedExample sourceExample target

Description
Summary
Text field single line
Text field multi lines
Text field multi line wiki markup

Display value - with raw html tags if any

  1. Hello world!
  2. Hello world!
  1. Hello world!
  2. <strong>Hello world!</strong>
Elements Connect single value
Elements Connect multi values
Field keyIf source & target is the same Elements Connect field or if both fields can work with the same key.

Standard multi values

Header & footer ?TargetValue copiedExample sourceExample target
No

Summary
Text field single line

Display values

  • with raw html tags if any
  • values are separated by space character
  • Hello world!
  • Salut le monde !

Hello world! <strong>Salut le monde !</strong>

YesSame as above + header & footer are copied

Header : this is a header

Values:

  • Hello world!
  • Salut le monde !

Footer: this is a footer

this is a header</br>Hello world! <strong>Salut le monde !</strong></br>this is a footer

NoDescription
Text field multi lines
Text field multi line wiki markup

Display values

  • with raw html tags if any
  • values separated by line breaks
  • Hello world!
  • Salut le monde !

Hello world!
<strong>Salut le monde !</strong>

YesSame as above + header & footer are copied

Header : this is a header

Values:

  • Hello world!
  • Salut le monde !

Footer: this is a footer

this is a header</br>Hello world!
<strong>Salut le monde !</strong></br>this is a footer


Date

TargetValue copiedExample sourceExample target
Description
Summary
Text field single line
Text field multi lines
Text field multi line wiki markup
Default JIRA rendering of the date01/01/200101/01/2001
Elements Connect DateDate01/01/200101/01/2001

Datetime

TargetValue copiedExample sourceExample target
Description
Summary
Text field single line
Text field multi lines
Text field multi line wiki markup
Default JIRA rendering of the date time01/01/2001 13:3701/01/2001 13:37
Elements Connect DatetimeDate time01/01/2001 13:3701/01/2001 13:37

User

Confluence mapping

Same as JIRA mapping with a text field as target

If the source field is a wikimarkup editor, it will be evaluated to HTML