Mapping behavior

JIRA Mapping

JIRA Core

Text field single line

Target	Value copied	Example source	Example target
Text field single line	Entire text	One	One
Summary	Entire text	One	One
Text field multi lines	Entire text	One	One
Text field multi lines wiki markup Description	Entire text	One	One
"Customer Request Type" field	Customer request type, if the text is the name of a valid Request Type for the target issue type.	Get IT help	"Get IT help" request type

Text field multi lines

Target	Value copied	Example source	Example target
Text field single line	Entire text on the same line without separator	One Two Three	OneTwoThree
Summary	Entire text lines of the source field separated by two spaces	One Two Three	One Two Three
Text field multi lines	Entire text line breaks are preserved	One Two Three	One Two Three
Text field multi lines wiki markup Description	Entire text	One	One

Text field multi lines wiki markup & Description

Target	Value copied	Example source	Example target
Text field single line	Entire text on the same line without separator with raw wikimarkup	Bold Italic	Bold_Italic_ +Underline+
Summary	Entire text lines of the source field separated by two spaces with raw wikimarkup	Bold Italic	Bold _Italic_ +Underline+
Text field multi line	Entire text line breaks are preserved with raw wikimarkup	Bold Italic Underline	Bold _Italic_ +Underline+
Text field multi lines wiki markup Description	Entire text line breaks are preserved wikimarkup is preserved	Bold Italic Underline	Bold Italic Underline

JIRA Service Management

Request participants

Target	Value copied
Text field	Username of the first participant
User field (single)	First request participant
User field (multiple)	All the request participants

Approvers

Target	Value copied
Text field	Username of the first participant
User field (single)	First request participant
User field (multiple)	All the request participants

Customer request type

Target	Value copied
Text field	Customer request type name
Customer request type field	Customer request type, if valid for the target issue type. If not, 'No match' will be visible in the target issue.

Organizations

Target	Value copied
Text field (single)	Organization name. If source contains multi-organizations - their names will be separated with commas.
Text field (multi)	Organization name. If source contains multi-organizations - their names will be separated with line breaks.
Organization	Organization(s) :name and logo
Jira select list (single)	Organization name

Elements Connect

This version is not compliant with Elements Connect 5.13.x and lower. Please refer to compatibility matrix here

When set as source field in a Field to field mapping, Elements Connect fields are evaluated to their display value.
If you want to copy the key of a Elements Connect field, you can use the advanced field mapping with this syntax: $exocetResolver.getValue($issue, "customfield_XXXXX")

You can see issue and current velocity variable page to have more explanation on the exocetResolver function.

Standard single value

Target	Value copied	Example source	Example target
Description Summary Text field single line Text field multi lines Text field multi line wiki markup	Display value - with raw html tags if any	Hello world! Hello world!	Hello world! <strong>Hello world!</strong>
Elements Connect single value Elements Connect multi values	Field key	If source & target is the same Elements Connect field or if both fields can work with the same key.

Standard multi values

Header & footer ?	Target	Value copied	Example source	Example target
No	Summary Text field single line	Display values with raw html tags if any values are separated by space character	Hello world! Salut le monde !	Hello world! <strong>Salut le monde !</strong>
Yes	Summary Text field single line	Same as above + header & footer are copied	Header : this is a header Values: Hello world! Salut le monde ! Footer: this is a footer	this is a header</br>Hello world! <strong>Salut le monde !</strong></br>this is a footer
No	Description Text field multi lines Text field multi line wiki markup	Display values with raw html tags if any values separated by line breaks	Hello world! Salut le monde !	Hello world! <strong>Salut le monde !</strong>
Yes		Same as above + header & footer are copied	Header : this is a header Values: Hello world! Salut le monde ! Footer: this is a footer	this is a header</br>Hello world! <strong>Salut le monde !</strong></br>this is a footer

Date

Target	Value copied	Example source	Example target
Description Summary Text field single line Text field multi lines Text field multi line wiki markup	Default JIRA rendering of the date	01/01/2001	01/01/2001
Elements Connect Date	Date	01/01/2001	01/01/2001

Datetime

Target	Value copied	Example source	Example target
Description Summary Text field single line Text field multi lines Text field multi line wiki markup	Default JIRA rendering of the date time	01/01/2001 13:37	01/01/2001 13:37
Elements Connect Datetime	Date time	01/01/2001 13:37	01/01/2001 13:37

User

Confluence mapping

Same as JIRA mapping with a text field as target

If the source field is a wikimarkup editor, it will be evaluated to HTML

[data-colorid=rbmdfuoywn]{color:#262626} html[data-color-mode=dark] [data-colorid=rbmdfuoywn]{color:#d9d9d9}JIRA Mapping