Introduction to Elements Pulse

Elements Pulse enhances IT service on Jira Service Management by integrating Experience Level Agreements (XLAs) and user insights. It helps you track service performance and measure customer satisfaction through experience metrics and customizable surveys.

With Elements Pulse, you can coordinate team efforts by leveraging data-driven objectives and XLAs to focus on meaningful initiatives. Additionally, you can effortlessly import Jira data to retrieve actionable insights, track trends, and analyze performance through detailed dashboards.