FAQs

On this page, you will find answers to common questions that might interest you as well.

How does pricing work for Elements Overview?

Elements Overview is sold as a monthly or annual subscription. Customers are eligible for support and automatic version updates as long as the subscription is active.

If you have 10 users or less licensed for your Jira Cloud instance, you will not be charged at all to use Elements Overview. If you have more than 10 users, you'll be charged per user amount based on the user tier.

You can find details about our pricing on our Marketplace listing.

How is annual Cloud pricing calculated?

Annual Cloud pricing is calculated on a tiered basis (just like the monthly per-user Cloud pricing). Note that by choosing an annual subscription, you're automatically granted a discount as you are only charged for 10 months of the year, rather than 12 months if you were to subscribe on a monthly basis. 

Can I trial Elements Overview for free before purchasing it?

Elements offer a fully functional free 30 day trial of Elements Overview to companies who wish to try our product. Once this trial period is over, the cost of the app will automatically be included in your next bill unless manually deactivated via the Manage Apps page under the Jira Administration menu.