At Elements, we try our best to be closer to our users and keep them informed. To do so, you have many possibilities to stay up-to-date. Below, you will find all channels in place to track and follow our moves. 


Marketplace

On the Atlassian marketplace, you can watch the app to receive a notification for every Elements Spreadsheet release. We try to deliver regularly. We also invite you to consult the version history link, which includes our previous releases. You will find under this paragraph how to access this page.


Changelogs

One of our philosophy is transparency to let you know how the product is evolving. We have provided two ways to track and follow our releases:

  1. On the marketplace: on the Version tab, you will find a link "See all versions", which leds you to all server / data center / cloud releases.
  2. On this documentation: we have created a dedicated section called "Changelogs" to retrace our releases with links either to resolved bugs, either to documentation of given features.

For Server / Data center licences, please note that you might need to contact your administrator referent in order to successfully upgrade and enable full exploitation of our app if it is not done yet.


Support portal

We do our best to deliver a personalized service to our users. Your input and feedback is precious as it helps us to better understand your needs and develop features to meet them. That's why we put in place a dedicated support portal in case you have an issue to raise.