Elements Copy & Sync lets you copy and synchronise fields between Jira issues. This can be done with native Jira fields, and custom fields as well.

In this page, you will find the list of fields supported by our add-on.

Basic Jira fields

Field nameSupportCan be copied or synchronised toCan be initialized with a static default value
Affects versions(tick)

Any Version Picker (multiple version) field *

No.
Assignee(tick)

Any User Picker (single user) field

Yes, select any Jira user from a user picker.
Description(tick)

Any Text Field (multi-line)
Any Text Field (single line)

Yes, set any text in a text area.
Due Date(tick)

Any Date Picker field

Yes, select any date from a Date picker.
Environment(tick)

Any Text Field (multi-line)
Any Text Field (single line)

Yes, set any text in a text area.
Epic Link(tick)


No.
Fix versions(tick)Any Version Picker (multiple version) field *No.
Labels(tick)Any Labels custom fieldYes, select any existing label on the Jira instance.
Priority(tick)
No.
Reporter(tick)Any User Picker (single user) fieldYes, select any Jira user from a user picker.
Summary(tick)

Any Text Field (multi-line)
Any Text Field (single line)

Yes, set any text in a text field.

Versions can only be copied/synchronised to issues in the same project.

Custom fields

System fields

Built-in fields can only be copied and synchronised with themselves or to other fields of the same type. 

Custom FieldSupportedComment
Affected hardware(tick)Can be initialized with a static default value.
Affected services(error)
Approvals(error)
Approvers(tick)Can be initialized with a static default value.
Backout plan(tick)Can be initialized with a static or dynamic default value.
CAB(tick)Can be initialized with a static default value.
Change completion date(tick)Can be initialized with a static default value.
Change managers(tick)Can be initialized with a static default value.
Change reason(tick)Can be initialized with a static or dynamic default value.
Change risk(tick)Can be initialized with a static default value.
Change start date(tick)Can be initialized with a static default value.
Components(tick)Can only be copied/synchronised to issues in the same project.
Can be initialized with a static default value.
Epic Color(error)
Epic Link(tick)
Epic Name(tick)
Epic Status(error)
Flagged(error)
Impact(tick)Can be initialized with a static default value.
Implementation plan(tick)Can be initialized with a static or dynamic default value.
Investigation reason(tick)Can be initialized with a static default value.
Issue color(error)
Location(error)
Operational categorization(tick)
Organizations(error)
Original estimate(error)
Parent Link(tick)Available in Jira Premium with Advanced Roadmaps.
Pending reason(tick)Can be initialized with a static default value.
Planned end date(tick)Can be initialized with a static default value.
Planned start date(tick)Can be initialized with a static default value.
Product categorization(tick)
Rank(error)Used to rank issues in Jira Boards. No need to sync.
Request language(error)
Request participants(error)Coming soon.
Request Type(error)Coming soon.
Root cause(tick)Can be initialized with a static or dynamic default value.
Satisfaction(error)
Satisfaction date(error)
Severity(tick)Can be initialized with a static default value.
Source(tick)Can be initialized with a static default value.
Sprint(error)Coming soon.
Start date(tick)Can be initialized with a static default value.
Story point estimate(tick)
Story Points(tick)
Target end(tick)Can be initialized with a static default value.
Target start(tick)Can be initialized with a static default value.
Team(tick)Only available in Jira Premium.
Time to approve normal change(error)
Time to close after resolution(error)
Time to first response(error)
Time to resolution(error)
Time to triage normale change(error)
Time tracking(error)
Urgency(tick)Can be initialized with a static default value.

Custom fields types

Jira admins can create new Custom Fields at all times on any Jira instance. Once a new field has been created, it becomes available in the recipe configuration and can be added to the fields mapping depending on their fields types to be copied and synchronised with fields with similar types. The table below lists the compatible Custom Field types which can be copied and synchronised.

Custom Field typeSupportedComment
Assets(tick)Used by Insight add-on.
Checkboxes(tick)
Date of First Response(error)
Date Picker(tick)Can be copied/synced to any Date Picker custom field.
Can be initialized with a static default value.
Date Time Picker(tick)Can be copied/synced to any Date Time Picker custom field.
Can be initialized with a static default value.
Days since last comment(error)
Domain of Assignee(error)
Domain of Reporter(error)
Global Rank(error)
Group Picker (multiple groups)(tick)Can be copied/synced to any Group Picker (multiple groups) custom field.

Group Picker (single group)

(tick)Can be copied/synced to any Group Picker (single group) custom field.
Labels(tick)Can be copied/synced to any Labels custom field.
Last commented by a User Flag(error)
Last public comment date(error)
Message Custom Field (for edit)(error)
Message Custom Field (for view)(error)
Number Field(tick)
Number of attachments(error)
Number of comments(error)
Parent Link(tick)Available in Jira Premium with Advanced Roadmaps.
Participants of an issue(error)
Project Picker (single project)(tick)
Radio Buttons(tick)
Select List (cascading)(tick)
Select List (multiple choices)(tick)

Can be initialized with static default values.
Only options from the global context can be used.

Select List (single choice)(tick)Can be initialized with a static default value.
Only options from the global context can be used.
Team(tick)Only available in Jira Premium.
Text Field (multi-line)(tick)Can be copied/synced to any Text Field (multi-line) custom field.
Can be initialized with a static or dynamic default value.
Text Field (read-only)(error)
Text Field (single line)(tick)Can be copied/synced to any Text Field (single line) custom field.
Can be initialized with a static or dynamic default value.
Time in Status(error)
URL Field(tick)
User Picker (multiple users)(tick)Can be copied/synced to any User picker (multiple users) custom field.
Can be initialized with a static default value.
User Picker (single user)(tick)Can be copied/synced to any User picker (single user) custom field.
Can be initialized with a static default value.
User Property Field(error)
Username of last updater or commenter(error)
Version Picker (multiple versions)(tick)

Can be copied/synced to any Version picker (multiple version) custom field.
Versions can only be copied/synchronised to issues in the same project.

Version Picker (single version)(tick)Can be copied/synced to any Version picker (single version) custom field.
Versions can only be copied/synchronised to issues in the same project.