Because Connected items are not custom fields, their behavior is slightly different.
This section explain the interaction Jira users can have with Connect items.

On Jira Software and Work Management:

  • Users can view and edit Connected items from the Issue view

On Jira Service Management:

  • Customers can edit and view Connected items from the portal like they would do for a regular Jira field
  • Agents can also view and edit Connected items from the Issue view

Elements Connect is also compatible with the official Atlassian apps (available on iOs, Mac and Android).

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