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Specific behaviors

Value not selected in the custom field after a refresh even if still available in the data set

In a case you are using an Elements Connect custom field with a dependency (in this example, it's on the issue summary, but it works for any dependency type):

  • Type a summary of the issue: "nevermind"
  • Select a value in the Elements Connect custom field
  • Edit the summary to "nirvana nevermind"
  • Options in the Elements Connect custom field are refreshed.
  • The previously selected value is still a valid option however, it is not selected, you should re-select it manually

If this is a problem, please reach out to our support team.

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