Connections and remote recipes
What are connections for remote recipes?
Connections for remote recipes are linked created between separate Jira Cloud instances that can be used to copy and synchronize issues across those instances.
They can be configured in a dedicated “Connections” page available from the top navigation menu of Elements Copy & Sync, and can be used by remote recipes.
Please note that you only need an active licence on the source instance to copy & synchronize data from the source instance to the target instance.
An active licence on the target instance is only required if you need bidirectional cloning or synchronization of data between the two instances.
What is a remote recipe?
Remote recipes are a specific type of Copy & Sync recipes where issues can be copied and synchronized on a remote instance different from the local Jira instance. This enables different teams to collaborate whether they belong to the same organization or not.
Learn how to configure connections and remote recipes.
Recipes compatibility with remote connections
Recipe type | Remote compatible |
|---|---|
Copy & Sync |
|
Synchronization |
|
Subtasks creation |
|
Clone and Move |
|
If you need remote recipes to become available on more recipes types, please let us know.
Available features for remote recipes
Features | Remote availability |
|---|---|
Source issues |
|
Hierarchy |
|
Copy to one issue |
|
Create a static number of issues |
|
Create a dynamic number of issues |
|
Display in customer portal |
|
Fields |
|
Comments |
|
Attachements |
|
Sub-tasks |
|
Links |
|
Workflow |
|
Manual trigger |
|
Post function trigger |
|
Bulk trigger |
|
API trigger |
|
Data residency |
For remote instance to work both instances need to be hosted in the same region. Cross region remote isn’t yet available. |
Configuration export |
Remote instance recipes won’t be included in the export file because they depend on, and contain, information on other instances. |
If you need some missing feature to become available for remote recipes, please let us know.