Connections and remote recipes
What are connections for remote recipes?
Connections for remote recipes are links created between separate Jira Cloud instances that can be used to copy and synchronize issues across those instances.
They can be configured in a dedicated “Connections” page available from the top navigation menu of Elements Copy & Sync, and can be used by remote recipes.
Please note that an active license is required only on the source instance to copy and synchronize data from the source to the target instance (unidirectional).
An active license on the target instance is needed only if you require bidirectional cloning or synchronization of data between both instances.
Privacy settings for remote connections
When accepting a new connection, make sure to define which data you want to share with the connected Jira instance. The level of sharing may depend on whether the remote instance belongs to your own organization or to an external company.
You have two options:
Full visibility – allowing the administrator of the connected instance to see the names of all your projects, available issue types, workflows and fields.
Restricted visibility – allowing the administrator of the connected instance to see only information about the specific projects you choose.
You can restrict the visibility of project names, workflows, and issue types. However, fields from all projects will always remain visible.
What is a remote recipe?
Remote recipes are a specific type of Copy & Sync recipes used to copy and synchronize issues between different Jira instances. With remote recipes, an issue can be copied and kept synchronized on a remote Jira instance, separate from the local one. This allows teams - whether within the same organization or across different organizations - to collaborate seamlessly.
Learn how to configure connections and remote recipes.
Recipes compatibility with remote connections
Recipe type | Remote compatible |
|---|---|
Copy & Sync |
|
Synchronization |
|
Subtasks creation |
|
Clone and Move |
|
If you need remote recipes to become available on more recipes types, please let us know.
Available features for remote recipes
Features | Remote availability |
|---|---|
Source issues |
|
Hierarchy |
|
Copy to one issue |
|
Create a static number of issues |
|
Create a dynamic number of issues |
|
Display in customer portal |
|
Fields |
|
Comments |
|
Attachements |
|
Sub-tasks |
|
Links |
|
Workflow |
|
Manual trigger |
|
Post function trigger |
|
Bulk trigger |
|
API trigger |
|
Data residency |
|
Configuration export |
Remote instance recipes won’t be included in the export file because they depend on, and contain, information on other instances. |
If you need some missing feature to become available for remote recipes, please let us know.