Migrating to Jira Cloud

Welcome to the Elements Connect migration hub!

Elements is working closely with Atlassian to provide the best possible experience for customers migrating from Server / Data Center to Cloud. We’re continually improving functionality, performance and security for Elements Connect on Cloud, and the app has been Cloud Fortified since 2022.

What is Cloud Fortified?

We participate in Atlassian’s bug bounty, ensure performance at scale by automated infrastructure deployment and load testing, and respond within 1 day (24 hours) to critical customer support issues, 5 days a week. Cloud Fortified is the highest level of security recognized by Atlassian for Marketplace Partners. For more information, see our privacy policy on our documentation.

This migration guide details the steps you need to take to migrate Elements Connect data. Elements Connect data can be migrated using a combination of the Jira Cloud Migration Assistant App (JCMA) and manual steps, and we’ve created different resources to help you no matter where you are in your migration journey.

We are getting closer and closer to bridging the functionality gap between the Server / Data Center product and the Cloud version and are dedicated to providing you with the same value no matter which hosting you use.

Have questions or need help? Don’t hesitate to contact our support team.

Want to share needs or use cases or learn about the roadmap? Book a call with our Product Manager.

Find the migration resource you need

Before you begin

Feature Parity comparison

Migration path

After you migrate

Migration FAQ

Look at the feature parity or datasource pages to make sure you datasources are supported.

Take a look at the authorization methods currently supported on Connect Cloud

Take a look at the key concepts section

Follow the step by step instructions to learn how to migrate your field data