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Retrieve issues from a remote Jira instance

The need: reference an issue from a remote Jira instance in a custom field

You may need to reference issues from a remote Jira instance in your local issues. It can be an existing bug, a user story, etc.

Solution: create an issue picker connected to a remote Jira instance

We use Elements Connect to connect your Jira instance to a remote one and populate custom fields with data from this remote instance.

Here, as example, Elements Connect fields are connected to the Atlassian Jira REST API (no authentication is required). A list of all projects and issues are retrieved from this REST API and displayed into custom fields:

See this field in action from our demo portal

Configuration guide: how to create a remote issue picker

Step 1: connect to the datasource

This demo uses a URL datasource configured as follows, to connect to the Jira REST API of Atlassian:

Step 2: create Elements Connect fields

The field configuration files from this example are available for download below. You can reuse them by importing them in your Elements Connect administration and adapting the configuration to your needs and your instance specificities (project names, custom fields, etc).

Download the fields configuration: 

File Modified

File Remote_issue_picker_export.json

Apr 23, 2024

File Jira_project_export.json

Apr 23, 2024
  • Field 1: Lists all projects in the Jira instance of Atlassian

  • Field 2: Displays a list of the existing issues in the selected projects 

Import them in your Elements Connect administration following the step-by-step guide: How to import Elements Connect field configuration files 

(warning)  Don't forget to update fields ID to keep the dependency between these fields.

Step 3: add the field to your issue screens

Last step is to add this field to the aimed issue screens. 

>> Learn how to add Elements Connect fields to Jira issue screens

Want to go further and automatically set the value of an Elements Connect field? Check out this tutorial. 

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