Security & Privacy
The security of our apps and the data privacy of our customers are of utmost importance to us at Elements. We are constantly collaborating with Atlassian and investing significant efforts to have Elements Publish meet the highest security standards in the Atlassian ecosystem.
You can find any useful information regarding data storage, security, compliance, and privacy on our Marketplace listing as well are our Data Residency documentation page.
We are enrolled in the Atlassian Marketplace Cloud Security Program and Elements Publish is Cloud Fortified, which means we participate in Atlassian’s bug bounty, ensure performance at scale by automated infrastructure deployment and load testing, and respond within 1 day (24 hours) to critical customer support issues, 5 days a week. Cloud Fortified is the highest level of security recognized by Atlassian for Marketplace Partners.
For details about Atlassian security programs:
In addition to responding to individual security questionnaires and surveys from our customers, we also provide the following compliance and security information to all our customers:
If you have any questions about our security commitments, please contact us by opening a support request.