Security & Privacy

The security of our apps and the data privacy of our customers are of utmost importance to us at Elements. We are constantly collaborating with Atlassian and investing significant efforts to have Elements Copy & Sync meet the highest security standards in the Atlassian ecosystem.

You can find any useful information regarding data storage, security, compliance, and privacy on our Marketplace listing, as well are our Data Residency documentation page.

We are enrolled in the Atlassian Marketplace Cloud Security Program and Elements Copy & Sync is Cloud Fortified, which means we participate in Atlassian’s bug bounty, ensure performance at scale by automated infrastructure deployment and load testing, and respond within 1 day (24 hours) to critical customer support issues, 5 days a week. Cloud Fortified is the highest level of security recognized by Atlassian for Marketplace Partners.

For details about Atlassian security programs:

• Marketplace Security Bug Bounty Program

• Vulnerability Disclosure Program

We are a small company but we do try to respond to individual security questionnaires and surveys from our customers as often as we can.

If you have any questions about our security commitments, please contact us by opening a support request.