Customize look & feel of connected items

The second step in configuring a connected item consists in setting up how the data retrieved from an external source will be displayed in your Jira issue.

Template

This section lets you define the output of your external query.

The values of connected custom fields are generated in two steps:

1. a query is made to the external data source, which retrieves a result set

2. a template is then applied to the result set

The ouput of this template depends on the custom field type, it can be a list of options for select lists, or a text string.

For select lists, you can use the following template:

${row.name}

For read-only fields, you can use the following template:

${data.name}

Learn a lot more in our Template guide.