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Migrating from Server / Data Center

At Elements, we're fully committed to making your path from Server / Data Center to Cloud as seamless as possible.

Most of the key functionalities of the Server / Data Center app are implemented, however, due to functional differences between the Cloud and Server platforms, we changed and improved the operating logic so our Cloud app is easier to use.

The Elements team is working hard to ensure our Elements Copy & Sync Server users find similar functionality in Cloud and enjoy an excellent experience with our Cloud app.

A Cloud app for each of your needs

Depending on how you use Copy & Sync on Data Center, you may want ot have a look at where your favorite features have been migrated on Jira Cloud.

Elements Copy & Sync

The Cloud version of Copy & Sync will let you clone and synchronize fields, comments, attachments, and statuses between issues. Rediscover your operations and fields mapping through powerful new recipes.

Elements Overview

Copy & Sync data panels are the best way to get a glimpse of relevant information from related issues. In Jira Cloud, you will discover many new ways to display that data thanks to Elements Overview, our dedicated solution.

Elements Publish

If you are currently using Confluence operations to create pages from Jira issues to streamline your information flow, you will love all the new options available to you in Elements Publish, our dedicated Cloud app.


Migration path

Manual migration

Steps to follow to migrate from Jira Server or Data Center to Jira Cloud:

If you have any doubt or question, contact our support team. We'll assist you in your migration.
Attaching your Support dump file to your request will reduce the support time.

Migration with JCMA

Copy & Sync is compatible with Atlassian’s Jira Cloud Migration Assistant (JCMA) for performing app-migrations. This means that you’ll be able to automatically migrate most of your Copy & Sync Operations and Synchronizations from your Server instance to your Cloud instance.

You can find more information about to perform an app migration with JCMA here.

Difference between Server/Data Center and Cloud

Note that, as we redesigned our Copy & Sync application when we developed it for the Cloud to make it easier to use, the operating logic is different compared to the Server/Data Center version.

We will adapt your configuration during migration to keep as much consistency as possible, but we encourage you to verify your newly migrated recipes and readjust them according to your needs.

Again, if you have any doubt or question, contact our support team. We'll assist you in your migration.


When performing a migration with JCMA, your Operations, Synchronizations, Fields Mapping and Data Panels will be modified, here are the main differences between the Server/Data Center and Cloud versions:

Server/Data Center


Cloud

Operations

will become

Copy & Sync recipes

Synchronizations

will become

Synchronization recipes

Fields Mapping

will be configured

in each Copy & Sync or Synchronization recipe

Data Panels

are not supported

Data Panels are available on Cloud as a stand-alone app: Elements Overview (see our dedicated migration path)

Copy to Confluence

is not supported

This feature is available on Cloud as a stand-alone app: Elements Publish

Copy to remote instance

is not supported

Your remote Operations and Synchronizations will not be migrated

Velocity

is not supported

Your code will be copied but will not be functional


During the migration, you will see warnings about Data Panels, Copy to Confluence and Copy to remote instances as below.


This is just for information, you can "Continue without resolving warnings" in the next step and complete your migration if the warnings only concern Copy & Sync.


Features comparison with Jira Server / Data Center

This section lists the implementation status of Elements Copy & Sync main features in Jira Cloud.

Cloud features

Here, we listed the Server/Data Center features that are available or not in the Cloud version.

The Cloud version has also some additional features that are not available on Server/Data Center that we didn't list here. You can discover all possibilities reading our Cloud documentation.

Copy

Feature

Implementation status

Comment

Copy issues manually from issue view 

(tick) Available


Copy issue during post-function

(tick) Available


Copy Jira native fields

(tick) Available


Copy custom fields

(tick) Available

Check the list of supported Custom Fields.

Copy comments

(tick) Available


Display comment origin

(tick) Available


Copy comments in parent issue

(error) Unavailable


Copy comments in child issue issue

(error) Unavailable


Copy attachments

(tick) Available


Copy to remote Jira instances

(error) Unavailable


Automatic linking

(tick) Available


Copy linked issues

(tick) Available


Copy external links

(tick) Available


Copy subtasks

(tick) Available


Create multiple issues at once

(tick) Available


Copy to Confluence

(tick) Available

This feature is available on Cloud as a stand-alone app: Elements Publish

Copy restricted to specific users

(tick) Available



Synchronization

Feature

Implementation status

Comment

Synchronization of fields updates

(tick) Available


Synchronization of new comments

(tick) Available

You can't exclude users, only groups and comment types

Synchronization of comments edits

(tick) Available


Synchronization of comments deletions

(tick) Available


Display comment origin

(tick) Available


Post as original comment's author

(tick) Available


Post comment as a specific user

(tick) Available


Synchronization author (Sync on behalf of)

(error) Unavailable


Synchronization of new attachments

(tick) Available


Synchronization of attachments deletions

(tick) Available


Synchronize issues created by Copy & Sync

(tick) Available


Synchronize issues created manually

(tick) Available


Synchronization chaining (Propagation and reindex)

(error) Unavailable


Trigger synchronization on link

(error) Unavailable


Mapping issue type

(error) Unavailable



Other features

Feature

Implementation status

Comment

Map fields to other fields

(tick) Available

Mapping has to be done individually for each recipe

Set static default values to fields

(tick) Available


Advanced values in Fields Mapping

(tick) Available

Copy & Sync Cloud doesn't handle Velocity. Your code will be copied as a dynamic value but will not be functional.

Data Panels

(tick) Available

This feature is available on Cloud as a stand-alone app: Elements Overview (see our dedicated migration path)


More resources to help you plan your migration

Atlassian has published a dedicated Migration Resource Center with step-by-step guides, free tools, and dedicated support to assist you on your journey to Cloud.

Have specific questions about our app? Please reach out to our support team - they're here to help and advise.

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