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Transitioning to App editions

In April 2026, Elements Copy & Sync introduced App editions - Standard and Advanced - to better match the different ways teams use the app, from everyday workflows to large-scale enterprise setups. Both editions are part of the same app. You're not switching products - you're simply choosing the level of capabilities that fits your needs. Check here for the comparison of Standard vs Advanced edition.

With the introduction of App Editions, all customers were automatically moved to the Standard edition. Customers who want access to premium features can upgrade to the Advanced edition at any time from the app settings.

Limits on active recipes

Each App edition comes with different limits on the number of active recipes. Limits are applied separately to local recipes (recipes running within a single Jira instance) and remote recipes (recipes running across two Jira instances).

You can monitor how many active recipes you're using - and how close you are to your edition's limit - in the Recipes admin view:

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Transition period

For Elements Copy & Sync customers whose license started before the introduction of App Editions, a transition period runs until the end of the ongoing billing cycle. During this period, all your already activated recipes remain active, regardless of your edition's limits. However, new recipes cannot be activated if your edition's limit has already been reached. We recommend reviewing your setup and deciding which edition is right for you before this transition period ends.

What happens after the transition period?

If you stay on the Standard edition but still have more active recipes than the edition allows, the recipes exceeding the limit will be automatically deactivated at the end of your current billing cycle. Here's how the process works:

  • When deactivation happens: Deactivation takes place at the end of the month in which your current billing period (monthly or annual) ends - never before your billing cycle completes. In some cases, it may occur a few days after the cycle ends.

  • What gets evaluated: Local and remote recipe counts are assessed independently against their respective limits.

  • Which recipes stay active: We keep your most recently used recipes active. The "last used" date is determined by recipe type:

    • Copy & Sync, Clone & Move, Subtasks creation, and Remote recipes → date of the last issue created,

    • Synchronization recipes → date of the last issue link/association created.

  • Where to check: You can review the last used date in the admin view, in the recipe list under the dedicated "Last used" column.

  • Recipes are not deleted: Deactivated recipes remain in your setup and can be reactivated anytime, as long as you stay within your edition limits.

  • Upgrading lifts the limits: Moving to the Advanced edition removes these restrictions. If you later downgrade back to Standard, the same deactivation mechanism will apply again.

Need help?

If you have any further questions or need assistance, please don't hesitate to contact our support team. We're here to help you choose the right edition and make the transition as smooth as possible.

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