Feature Parity comparison
We are actively working on bringing real value parity on Elements Connect Cloud.
If a feature is missing, please contact our support team and let us know what you need!
Datasources
Need a data source not listed below? Tell our Product Manager more about it.
Features | Implementation status | Comment |
---|---|---|
SQL Databases |
| For a list of supported detasources, click here |
Jira SQL |
| Atlassian does not give access to Jira database on Cloud. However, the Jira REST API may fit your needs. You can connect to the Jira REST API by following this tutorial. |
Jira JQL |
| You can connect to the Jira REST API JQL endpoint by following this tutorial |
Jira REST |
| You can connect to the Jira REST API by following this tutorial |
LDAP |
| You can connect to most LDAP REST API by inspiring you with this tutorial *except LDAP without REST API |
REST APIs (URL) |
| For a list of supported authentication mode, click here |
Microsoft Azure AD |
| You can connect to the Azure AD REST API by following this tutorial. |
Salesforce |
| Learn how to fetch account and opportunities details from Salesforce. |
Zendesk |
| |
Files |
| Would you consider switching to API or Database? |
Field types
Field type | Implementation status |
---|---|
Live text |
|
Live user |
|
Snapshot text |
|
Snapshot date |
|
Snapshot date time |
|
💡 More documentation on existing field types
Field editors
Editor | Status |
---|---|
Autocomplete |
|
Read only |
|
Select list |
|
Multi Select list |
|
Cascading select list |
|
Table |
|
Checklist |
|
Radio button |
|
Dependencies
Dependency | Integration Status | Comment |
---|---|---|
Project |
| https://doc.elements-apps.com/elements-connect-cloud/dependencies-to-the-project |
User field |
| |
Reporter |
| https://doc.elements-apps.com/elements-connect-cloud/dependencies-to-the-reporter |
Issue type |
| https://doc.elements-apps.com/elements-connect-cloud/dependencies-to-the-issue-type |
Request type |
| https://doc.elements-apps.com/elements-connect-cloud/dependencies-to-the-request-type |
Text custom field |
| https://doc.elements-apps.com/elements-connect-cloud/dependencies-with-jira-fields |
Current User object |
| https://doc.elements-apps.com/elements-connect-cloud/dependencies-to-the-current-user |
Current issue key |
| |
Reporter's organization |
|
Jira integration
Integration | Status | Comment |
---|---|---|
Visibility in Jira Service Management |
| For custom fields, available on demand, with some limitations. For connected items, Dependencies on the request context |
Automation |
| 💡 Learn how to set Custom Field value with Automation based on a Jira Text Field |
Set value from Jira Service Management portal |
| With Connected Items |
Set value from Jira create issue screens |
| With Elements Connect helper app |
Edit from issue view |
| Edition is done in the issue view |
JQL search |
| For custom fields, the JQL search is totally available. Learn more here. For connected items, search is done on the mirror field. |
Use Connected fields in Jira Dashboards |
| For custom fields, you can use values in the dashboards. For connected items, the mirror field can be displayed in some dashboard charts |
Post function: Set value |
| |
Post function: Update value |
| For custom fields,https://doc.elements-apps.com/elements-connect-cloud/update-your-custom-field-value-on-transition |
Post function: Copy value |
| For custom fields,, the options is Jira native "Copy field value" |
Integration with workflow validators |
| For custom fields |
Advanced field options
Feature | Status | Comment |
---|---|---|
Dynamic query |
| Dynamic queries can be configured |
Conditional query |
| With FreeMarker - https://doc.elements-apps.com/elements-connect-cloud/writing-conditional-queries-with-apache-freemarker |
Edit/Search queries & template |
| |
Cache |
| Configurable cache on datasource and on connected fields |
Sort results |
| |
Filter results |
|
Developers
Feature | Status | Comment |
---|---|---|
REST API |
| |
Java API |
| Elements Connect code is running outside of your Jira instance, in our own servers. Therefore, you can't access Elements Connect Java API from your own scripts. |