Analysis Scope: define what Elements Pulse analyzes: by Space, Organisation, Request Type, or User Group.
Access management: control who can access Elements Pulse.
Access is now governed by a dedicated "Elements Pulse Access" permission, which Jira admins can grant to specific groups, in addition to existing Jira admins.
Experience Score drill-down: an Overview tab breaking the score down by metric, plus a Deep Dive for each indicator (CSAT, CES, NPS) with trends, score distribution, and question-level performance linked to tickets.
Coming next: the Productivity score and the full Focus Area Quadrant, so you can correlate Experience and Productivity data side by side and see exactly where to focus.
6.0.0
Improvement
New onboarding screens to present current and future Elements Pulse capabilities
Fixed CES survey implementation
5.2.0
Surveys response drill-down
From the survey results page, Clicking any row in “All responses” page, opens the Response Details page for that individual submission.
5.1.0
New survey experience
This release brings a fully redesigned survey experience:
Multiple question surveys
Multiple question types: CSAT, CES, NPS, rating scale, and open text
Surveys will be dispatched through unique survey links, making it possible to share them in the request's comments or through Automation rules
Admin-facing survey results, with enhanced data exploratory analysis capabilities
This is just the first step. A second release is already planned for September, bringing another set of features.
5.0.0
Older versions:
Release date
Changes
Bug fixes
Demo data set
Storage capacity improvement
Automated survey triggering
Project filtering
Better support tooling requiring structural changes
Access to an in-app feedback survey to build Elements' Pulse future together