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Usage limitations

To guarantee a premium quality of service to all our customers we have introduced few limitations in the app.

While slightly limited, we are sure that Elements Connect still offers what is needed to implemented most use cases. However, if you feel too limited by one of these limitations and would like us to increase it, please contact our support team and tell us about your need.

Feature

Limitation

Number of connected fields (CI + CF)

250

Number of datasources

20

Number of characters in the template

5,000

Time to evaluate a template

200ms

Number of options in a "Text - Select list" item

1,000

Number of values in a “read-only multiple” field

55

Maximum number of options that can be selected in a "Text - Select list (multiple choices)" item

15

Cumulative size of the item values on a single issue

32Kb

Number of items per request type

25

Query execution duration

5s

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