Usage limitations

To guarantee a premium quality of service to all our customers, we have introduced few limitations in the app.

While slightly limited, we are sure that Elements Connect still offers what is needed to implement most use cases. However, if you feel too limited by one of these limitations and would like us to increase it, please contact our support team and tell us about your need.

Feature	Limitation
Number of connected fields (CI + CF)	See App editions
Number of datasources	See App editions
Minimum cache duration	See App editions
Number of characters in the Connected field template	5,000
Time to evaluate a template	200ms
Number of options in a "Text - Select list" item	1,000 by default - customizable
Number of values in a “read-only multiple” field	55
Maximum number of options that can be selected in a "Text - Select list (multiple choices)" item	15
Cumulative size of the item values on a single issue	32Kb
Number of connected items per request type	150
Query execution duration	5s
Data sources (REST API or DB) response maximum sized (decompressed automatically)	6 Mo
Number of work types allowed in UI Modifications (settings)	333
Number of field created/updated at the same time before rate limit Elements Connect rate limiting Once the quota is reached, requests are processed progressively. RATE LIMITING is available since 6.7.0 (main app) and 16.16.0 (helper app). Get both apps' version right to make sure all your requests will be processed.	hundreds per minute