Troubleshooting guides

In the pages below, you will find solutions to common issues.

Unable to Read Data from Microsoft Business Central using Elements Connect Cloud

Error message on Elements Connect app install

Save Connected items on portal - An error occurred when saving the data associated with this request

Troubleshooting configuration error

Unable to retrieve users from my datasource

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.