Migrating to Jira Cloud
Looking to migrate to Jira Cloud? Check out our complete migration guide, or try our suite of Cloud apps directly!
At Elements, we're fully committed to making your path from Data Center to Cloud as seamless as possible.
Most of the key functionalities of the Data Center Copy & Sync app have been implemented in our Cloud version as well, however, due to functional differences between the Cloud and Data Center platforms, we changed and improved the operating logic so our Cloud app is easier to use.
The Elements team is working hard to ensure our Elements Copy & Sync Data Center users find similar functionality in Cloud and enjoy an excellent experience with our Cloud app.
A Cloud app for each of your needs
Depending on how you use Copy & Sync on Data Center, you may want ot have a look at where your favorite features have been migrated on Jira Cloud.
Elements Copy & Sync
The Cloud version of Copy & Sync will let you clone and synchronize fields, comments, attachments, and statuses between issues. Rediscover your operations and fields mapping through powerful new recipes.
Elements Overview
Copy & Sync data panels are the best way to get a glimpse of relevant information from related issues. In Jira Cloud, you will discover many new ways to display that data thanks to Elements Overview, our dedicated solution.
Elements Publish
If you are currently using Confluence operations to create pages from Jira issues to streamline your information flow, you will love all the new options available to you in Elements Publish, our dedicated Cloud app.
Migration path
Manual migration
Steps to follow to migrate from Jira Data Center to Jira Cloud:
Verify that all the needed features exist on Jira Cloud (see the tables below)
Install Elements Copy & Sync on your Jira Cloud instance
Manually create the recipes
If you have any doubt or question, contact our support team. We'll assist you in your migration.
Attaching your Support dump file to your request will reduce the support time.
Migration with JCMA
Copy & Sync is compatible with Atlassian’s Jira Cloud Migration Assistant (JCMA) for performing app-migrations. This means that you’ll be able to automatically migrate most of your Copy & Sync Operations and Synchronizations from your Server instance to your Cloud instance.
You can find more information about to perform an app migration with JCMA here.
Difference between Server/Data Center and Cloud
Note that, as we redesigned our Copy & Sync application when we developed it for the Cloud to make it easier to use, the operating logic is different compared to the Server/Data Center version.
We will adapt your configuration during migration to keep as much consistency as possible, but we encourage you to verify your newly migrated recipes and readjust them according to your needs.
Again, if you have any doubt or question, contact our support team. We'll assist you in your migration.
When performing a migration with JCMA, your Operations, Synchronizations, Fields Mapping and Data Panels will be modified, here are the main differences between the Server/Data Center and Cloud versions:
Server/Data Center | Cloud | |
---|---|---|
Operations | will become | |
Synchronizations | will become | |
Fields Mapping | will be configured | in each Copy & Sync or Synchronization recipe |
Data Panels | are not supported | Data Panels are available on Cloud as a stand-alone app: Elements Overview (see our dedicated migration path) |
Copy to Confluence | is not supported | This feature is available on Cloud as a stand-alone app: Elements Publish |
Copy to remote instance | is not supported | Your remote Operations and Synchronizations will not be migrated |
Velocity | is not supported | Your code will be copied but will not be functional |
During the migration, you will see warnings about Data Panels, Copy to Confluence and Copy to remote instances as below.
![](../__attachments/10961715657/09b.app-vendor-checks.png?inst-v=9fdb14ed-4bc9-4150-9682-af9fdd6c0846)
This is just for information, you can "Continue without resolving warnings" in the next step and complete your migration if the warnings only concern Copy & Sync.
![](../__attachments/10961715657/10.app-vendor-check-continue.png?inst-v=9fdb14ed-4bc9-4150-9682-af9fdd6c0846)
Features comparison with Jira Data Center
This section lists the implementation status of Elements Copy & Sync main features in Jira Cloud.
Cloud features
Here, we listed the Server/Data Center features that are available or not in the Cloud version.
The Cloud version has also some additional features that are not available on Server/Data Center that we didn't list here. You can discover all possibilities reading our Cloud documentation.
Copy
Feature | Implementation status | Comment |
---|---|---|
Copy issues manually from issue view |
| |
Copy issue during post-function |
| |
Copy Jira native fields |
| |
Copy custom fields |
| Check the list of supported Custom Fields. |
Copy comments |
| |
Display comment origin |
| |
Copy comments in parent issue |
| |
Copy comments in child issue issue |
| |
Copy attachments |
| |
Copy to remote Jira instances |
| |
Automatic linking |
| |
Copy linked issues |
| |
Copy external links |
| |
Copy subtasks |
| |
Create multiple issues at once |
| |
Copy to Confluence |
| This feature is available on Cloud as a stand-alone app: Elements Publish |
Copy restricted to specific users |
|
Synchronization
Feature | Implementation status | Comment |
---|---|---|
Synchronization of fields updates |
| |
Synchronization of new comments |
| You can't exclude users, only groups and comment types |
Synchronization of comments edits |
| |
Synchronization of comments deletions |
| |
Display comment origin |
| |
Post as original comment's author |
| |
Post comment as a specific user |
| |
Synchronization author (Sync on behalf of) |
| |
Synchronization of new attachments |
| |
Synchronization of attachments deletions |
| |
Synchronize issues created by Copy & Sync |
| |
Synchronize issues created manually |
| |
Synchronization chaining (Propagation and reindex) |
| |
Trigger synchronization on link |
| |
Mapping issue type |
|
Other features
Feature | Implementation status | Comment |
---|---|---|
Map fields to other fields |
| Mapping has to be done individually for each recipe |
Set static default values to fields |
| |
Advanced values in Fields Mapping |
| Copy & Sync Cloud doesn't handle Velocity. Your code will be copied as a dynamic value but will not be functional. |
Data Panels |
| This feature is available on Cloud as a stand-alone app: Elements Overview (see our dedicated migration path) |
More resources to help you plan your migration
Atlassian has published a dedicated Migration Resource Center with step-by-step guides, free tools, and dedicated support to assist you on your journey to Cloud.
Have specific questions about our app? Please reach out to our support team - they're here to help and advise.