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Troubleshooting

Troubleshooting articles

Autocomplete - Datasource results do not show up in an autocomplete field when using $userInput
Cache - Eh107CacheManager is closed
Dashboard - Elements Connect fields values not displayed in Dashboard Charts
Dashboard - HTML tags are not evaluated when an Elements Connect is displayed in a statistical gadget
Database datasource - "Dangerous use of multiple connections" on local database
Database datasource - AbstractMethodError when configuring a SQL Server datasource
Database datasource - Access to my Oracle database fails since Jira 7.8
PostgreSQL - The SQL request was either invalid or rejected by the remote database : ERROR: canceling statement due to user request
MySQL - The SQL request was either invalid or rejected by the remote database : Statement cancelled due to timeout or client request
LDAP: LDAP response read timed out, timeout used: 10000ms
Dependencies - "Circular dependency detected with field" error
Dependencies - "Dependency error" after upgrade to v6
Jira upgrade - Indexation errors on Jira 8: "cannot change DocValues type from SORTED to SORTED_SET for field"
LDAP - javax.naming.SizeLimitExceededException
Live User field - "Could not find usernames: xxxx" when setting a field
Problem of duplicates in the issue view
Salesforce datasource - Invalid grant
Salesforce datasource - URL_NOT_RESET
URL datasource - SSLHandshakeException when configuring URL datasource with HTTPS and SSL
Why is my Connect field not live?
Connect field values do not display in e-mail notifications
"Assignable User" permission is no longer working with Legacy and Snapshot fields
Unable to downgrade Elements Connect below version 6.10.4
Jira Service Management notifications show Elements Connect field Key with JSON tags
Automation and EazyBI fail to populate or import Connect fields linked to the local Jira REST API datasource
Configuration Manager (CMJ)

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