Elements Connect
Bring your external data inside Jira on Data Center.
Highlights
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Datasources configuration
Elements Connect datasources definitions can be configured from Connect administration page, in the "Datasource" section. -
Field configuration
Elements Connect fields definitions can be configured from Connect administration page, in the "Fields" section. -
Migrating to Jira Cloud
Welcome to the Elements Connect migration hub! Discover how to migrate to Jira Cloud.
Documentation
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Getting Started Guide
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Administration Guide
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User Guide
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API Guide
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Troubleshooting
- Autocomplete - Datasource results do not show up in an autocomplete field when using $userInput
- Cache - Eh107CacheManager is closed
- Dashboard - Elements Connect fields values not displayed in Dashboard Charts
- Dashboard - HTML tags are not evaluated when an Elements Connect is displayed in a statistical gadget
- Database datasource - "Dangerous use of multiple connections" on local database
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28 more pages
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Tutorials & Examples
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Customer stories and Use Cases
- How to populate Jira fields with data from any external source
- External data in Jira fields: low code connector vs homemade script
- Making the ticket creation experience more conversational in Slack
- How Velocity helps you do more with Elements Connect
- Look back at the Atlassian Summit 2019: Jira Service Desk and apps
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7 more pages
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FAQ
- Are the Elements Connect fields compatible with Jira's import/export?
- Can Elements Connect fields be manipulated from a ScriptRunner Behaviours script?
- Can I get data from SOAP webservice?
- CSV Import - How to set Elements Connect field when creating issues from a CSV file
- How to activate the ~ and !~ search on Live text fields
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17 more pages
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Release notes