Elements Connect

Feature Parity Comparison

We are actively working on bringing real value parity on Elements Connect Cloud.

If a feature is missing, please contact our support team and let us know what you need!

Datasources

Need a data source not listed below? Tell our Product Manager more about it.

Features

Implementation status

Comment

SQL Databases

check mark  Available

For a list of supported detasources, click here

Jira SQL

minus  Not possible

Atlassian does not give access to Jira database on Cloud. However, the Jira REST API may fit your needs. 

You can connect to the Jira REST API by following this tutorial.

Jira JQL

check mark  Available

You can connect to the Jira REST API JQL endpoint by following this tutorial

Jira REST

check mark  Available

You can connect to the Jira REST API by following this tutorial

LDAP

check mark  Available*

You can connect to most LDAP REST API by inspiring you with this tutorial

*except LDAP without REST API

REST APIs (URL)

check mark  Available

For a list of supported authentication mode, click here

Microsoft Azure AD

check mark  Available

You can connect to the Azure AD REST API by following this tutorial

Salesforce

check mark  Available

Learn how to fetch account and opportunities details from Salesforce.

Zendesk

check mark  Available


Files

cross mark  Unavailable

Would you consider switching to API or Database?


Field types

Field type

Implementation status

Live text

check mark  Available

Live user

check mark  Available

Snapshot text

check mark  Available

Snapshot date

check mark  Available

Snapshot date time

cross mark  Unavailable

💡 More documentation on existing field types

Field editors

Editor

Status

Autocomplete

check mark  Available

Read only

check mark  Available

Select list

check mark  Available

Multi Select list

check mark  Available

Cascading select list

cross mark  Unavailable - replaced by individual custom fields with dependencies

Table

warning  Partly available - Using FreeMarker for Connected items

Checklist

cross mark  Unavailable

Radio button

cross mark  Unavailable

Dependencies

Jira integration

Integration

Status

Comment

Visibility in Jira Service Management

check mark  Available


Custom fields can now be used on JSM projects screens and portal.
⚠️ There are some limitations when using dependencies: Handling dependencies in JSM projects

Connected items are available on JSM: Dependencies on the request context

Automation

check mark  Available

💡 Learn how to set Custom Field value with Automation based on a Jira Text Field

Set value from Jira Service Management portal

check mark  Available

With Connected Items

Set value from Jira create issue screens

check mark  Available

With Elements Connect helper app

Edit from issue view

check mark  Available

Edition is done in the issue view

JQL search

check mark  Available

For custom fields, the JQL search is totally available. Learn more here.

For connected items, search is done on the mirror field.

Use Connected fields in Jira Dashboards

warning  Partly available


For custom fields, you can use values in the dashboards.

For connected items, the mirror field can be displayed in some dashboard charts

Post function: Set value

cross mark  Unavailable for the moment


Post function: Update value

check mark  Available

For custom fields,https://doc.elements-apps.com/elements-connect-cloud/update-your-custom-field-value-on-transition

Post function: Copy value

check mark  Available

For custom fields,, the options is Jira native "Copy field value"

Integration with workflow validators

check mark  Available

For custom fields

Advanced field options

Feature

Status

Comment

Dynamic query

check mark  Available

Dynamic queries can be configured

Conditional query

check mark  Available

With FreeMarker - https://doc.elements-apps.com/elements-connect-cloud/writing-conditional-queries-with-apache-freemarker

Rich display template

warning  Partly available

Only for Connected items

Display view and Search view

cross mark  Unavailable


Cache

check mark  Available

Configurable cache on datasource and on connected fields

Sort results

cross mark  Unavailable


Filter results

check mark  Available

Filter query results using JSONPath

Developers

Feature

Status

Comment

REST API

minus  Not possible


Java API

minus  Not possible

Elements Connect code is running outside of your Jira instance, in our own servers. Therefore, you can't access Elements Connect Java API from your own scripts.
The recommended way will be to use Elements Connect REST API when it will be available.